Speaking and Sponsorship Opportunities
How do I use my promo code?
Please enter and apply your promo code in the bar located above the ticket types.
Can I upgrade my ticket?
At this time all tickets must be canceled and a new ticket must be purchased.
Can I transfer my ticket to another person?
Yes, please email Events@TheRealDeal.com with your name and the name, email address, job title, and company of the person who will now be attending the event.
How do I request a refund?
All tickets are non-refundable.
Where is my ticket confirmation?
Please check your spam folder for an email from WebEx.
Can I purchase tickets on-site on the day of the event?
Yes, the day of tickets will be available to purchase.
Venue and Event
Is there parking at the Metropolitan Pavilion?
Yes, there is a parking lot as well as street parking. The lot fills up quickly and we recommend using a ride share service.
Does the event have a hotel room block?
Yes, there is a block with Hyatt Place Chelsea. Please contact Events@therealdeal.com to book.
Will lunch be served?
There will be lunch options available.
What is your official photography and videography policy?
The Real Deal requests your cooperation with the following photography and videography policy:
1.) Personal Use: Photographs and videos can be captured for personal use. We ask that you respect others' privacy and obtain their consent before capturing their images.
2.) Non-Commercial Use: Photography and videography should be limited to personal, non-commercial purposes. Any promotional or commercial use of event visuals, including selling or publishing images, requires prior written permission from The Real Deal.
3.) Professional Equipment: The use of professional photography or videography equipment (e.g., DSLR cameras with detachable lenses, tripods) is prohibited unless prior authorization has been granted by The Real Deal.
4.) Unobstructed Views: Please be mindful of others when taking photos or recording videos. Ensure that your actions do not obstruct the view or disrupt the experience of fellow attendees.
5.) Any materials presented during events or talks hosted by The Real Deal will be considered fair use unless noted.