Hosler brings more than three decades of experience in luxury hospitality, and a distinguished record of transforming staff culture and elevating service delivery. For an expanding portfolio of residential properties, she will develop building-specific training programs that elevate the resident experience and foster a culture of continuous improvement among building staff and management teams.

Prior to joining FirstService, Hosler directed service training programs for iconic brands including Ritz-Carlton, Ian Schrager Hotels, André Balazs Properties, The Langham Hotels and Resorts, SoHo House, The Standard Hotels, and Auberge Resorts Collection, among other prestigious destinations.